Shipping policy

Shipping & Delivery 

Orders are processed and shipped within 2 - 4 business days of purchase unless otherwise noted in the product description. 

You will receive a shipping confirmation with tracking once your label is created (please note tracking will not be available immediately upon receiving tracking). 

How soon can I expect to receive my order?

Once your order has been processed, the average transit time is 3-5 business days. Express shipping is available upon request.

What happens if my order is lost in the mail?

We make every effort to ensure your purchases are processed promptly and packaged safely. Once the packages leave our hands, we're trusting our mail carrier partners with the last step - reliably delivering the package to you. 

Most of the time, everything goes to plan; however sometimes packages get lost or stolen. We are not responsible for lost or stolen packages. If the package is lost in the mail, please contact the shipping carrier for information. 

 

Do you ship internationally?

Yes! We offer USPS shipping for international orders. Add your items to the cart and select USPS international for a shipping quote. Feel free to contact us with any questions or concerns. 

Shipping inquiries: contact@wearesoundasever.com

Return Policy

If you are not happy with your purchase please contact us within 7 days of receiving. The product must be returned unused, in original packaging including all tags and the return must be approved through email. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. A refund will be applied via your original form of payment once the item has been returned in its original condition. We are not responsible for returned items lost in the mail, so please keep tracking information. Allow 1-7 business days for refund to post. 

Return inquiries: contact@wearesoundasever.com